Last updated: 27 May 2025
Systemic Labs Limited (trading as 'AnalystEngine') ("we", "us", or "our") respects your privacy and is committed to protecting personal data in accordance with the UK General Data Protection Regulation ("UK GDPR"), the EU GDPR, and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you:
Please read this Policy carefully. By using the Services, you acknowledge that you have read and understood its terms.
Not legal advice: This Policy is provided for information only and does not constitute legal advice. You should obtain independent legal advice to ensure compliance with your specific obligations.
For the purposes of the UK GDPR/EU GDPR:
| Context | Categories of data | Typical source |
|---|---|---|
| Demo / contact form (Website) | • Work name • Work email • Company • Any additional information you include | Visitor completing form |
| Account creation (SaaS Application) | • First & last name • Business email • Job title/role | Customer's authorised user |
| Uploaded content (SaaS Application) | • Any information the customer chooses to upload or integrate (may include personal data) | Customer and its users |
We do not deliberately collect special category data. Users are responsible for removing or anonymising personal data in documents they upload where feasible.
| Purpose | Lawful basis (UK/EU GDPR Art 6) |
|---|---|
| Provide a requested demo or respond to enquiries | Contract – processing is necessary to take steps at your request prior to entering into a contract (Art 6 (1)(b)) |
| Create and manage user accounts; deliver the SaaS Application | Contract (Art 6 (1)(b)) |
| Operate, secure, and improve the Services; prevent fraud and abuse | Legitimate interests – our interest in ensuring the security and performance of the Services (Art 6 (1)(f)) |
| Comply with legal or regulatory obligations | Legal obligation (Art 6 (1)(c)) |
| Set essential cookies | Legitimate interests (Art 6 (1)(f)) |
| Optional marketing communications (only if expressly requested) | Consent (Art 6 (1)(a)) |
We rely on customers to ensure they have a valid legal basis to upload any personal data to the SaaS Application.
We employ third-party AI models exclusively to generate real-time outputs requested by users (e.g., document analysis). We do not use customer-submitted data to train, fine-tune, or improve AI models. Input data is processed transiently and is not stored by the model provider. Some information may be retained by model providers for up to 30 days for the purposes of security and fraud monitoring.
We do not sell personal data. We may disclose it only:
All processors are contractually bound to implement appropriate security measures and process data only on our instructions.
Where we transfer personal data outside the UK or European Economic Area, we ensure an adequate level of protection by:
You may request a copy of relevant transfer safeguards via the contact details above.
| Data category | Retention period |
|---|---|
| Demo / contact enquiries | 12 months after last interaction, unless you become a customer or ask us to delete sooner |
| SaaS account data | For the term of the customer contract plus 90 days, then deleted or anonymised |
| Uploaded content | As above |
| Logs & diagnostics | Up to 30 days, unless required for security or legal reasons, in which case, up to 7 years |
Refer to our Terms of Service for a comprehensive overview of our security commitments.
Under the UK/EU GDPR you have rights to:
To exercise any of these rights, contact us using the details in §2. We will respond within one month.
We use the following types of cookies:
We use anonymised usage metrics to:
These analytics cookies collect data in an anonymised form and do not identify individual users. We do not use advertising cookies or share data with third-party advertisers.
You can disable cookies via your browser settings, though this may affect the functionality of the Website and Services.
The Services are directed to business users and are not intended for children under 16. We do not knowingly collect data from children.
We may update this Policy from time to time. Material changes will be notified via the Website or by email. The "Last updated" date at the top indicates when the Policy was last revised.
For any questions about this Privacy Policy or our privacy practices, please contact:
Data Protection Lead
Systemic Labs Limited
98 Bedford Road
SW4 7HB
London
Email: info@analystengine.io
If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (https://ico.org.uk) or your local supervisory authority.